An AI assistant that answers comments on your Facebook and Instagram posts
Dobify runs an AI assistant that replies, on your behalf, to comments under the posts and reels on your Facebook Page and Instagram account. Every reply says plainly that an AI assistant wrote it.
What the assistant does
Replies in public
It answers right under the comment, where everyone can see it. Each reply says it comes from an AI assistant.
Sends one private message
If someone asks a question, wants to buy or reports a problem, it also sends them one private message with a link to the right product in your shop.
Likes comments on Facebook
On your Facebook Page it also likes comments.
Removes abuse, keeps criticism
It deletes only hate speech, threats, spam and scam links. Criticism stays up.
Prices and links from your shop
Every price and product link comes from your shop. The AI never makes one up.
Safeguards
Random delay
Replies go out after a random pause, not the second a comment appears.
Reply limit per person
One person can only get so many replies, so nobody can pull the assistant into an endless thread.
Kill switch
One switch stops every reply at once.
Automatic stop
If Meta reports a problem, the assistant stops on its own.
How you connect it
You share your Facebook Page and Instagram account with Dobify as a partner in Meta Business Manager. You never hand over a password, and you can remove our access at any time.
What happens to the data
We use comment data only to answer comments for the business that hired us, under a data processing agreement with that business. When the work ends, we delete it. The details are in our privacy policy. Anyone who commented can ask us to delete their data by following our data deletion instructions.
Frequently asked
Will people know the replies come from AI?
Yes. Every reply says openly that an AI assistant wrote it.
Does the assistant delete negative comments?
No. It removes only hate speech, threats, spam and scam links. Criticism stays up.
Where do the prices and links in replies come from?
Only from your shop. The AI does not invent prices or links.
Do we have to give Dobify our Facebook or Instagram password?
No. You add Dobify as a partner to your Page and Instagram account in Meta Business Manager. No password changes hands, and you can remove the access whenever you want.
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Facebook and Instagram are trademarks of Meta Platforms, Inc. Dobify is not affiliated with or endorsed by Meta.
Which process costs you the most?
Thirty minutes, free. You leave with a concrete fix plan and what the process costs you. The plan is yours, even if you build it without us.
Book a free audit